Our 90-day money-back guarantee
Use Orevive SpineEase for up to 90 days from delivery. If you're not satisfied for any reason, contact us and we'll refund the purchase price to your original payment method.
How to return
- Email our support team with your order number.
- We'll send return instructions and the return address.
- Post the product back. We recommend a tracked service.
- Your refund is processed within 5 business days of the return arriving.
Faulty items
If your SpineEase arrives damaged or develops a fault, contact us and we'll replace or refund it at no cost to you.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage.